Privacy Policy

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PRIVACY POLICY – TORJESEN EVENTS LIMITED

 

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Privacy Policy

The policy explains how we process your personal data, which is collected from you or from third parties, in accordance with applicable data protection laws, including (but not limited to) the EU General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR) the Data Protection Act 2018 and which states that personal data we hold about you must be:

1. Used lawfully, fairly and in a transparent way;

2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;

3. Relevant to the purposes we have told you about and limited only to those purposes;

4. Accurate and kept up to date;

5. Kept only as long as necessary for the purposes notified to you;

6. Kept securely.

It is important that you read this privacy policy, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy policy supplements the other notices and policies and is not intended to override them.

Controller

Torjesen Events Limited is a data controller.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Email: info@torjesenevents.co.uk

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk), or your own country’s supervisory authority for data protection. We would, however, appreciate the chance to deal with your concerns before you approach the relevant supervisory authority so please contact us in the first instance.

Changes to this privacy policy

Any changes we may make to our privacy policy in the future will appear on this page. Please check back frequently to see any updates or changes to our policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Third party links

Our website may include links to third-party websites, plug-ins and applications. 

Clicking on those links or enabling those connections may allow third parties to collect or share data about you. 

We do not control these third-party websites and are not responsible for their privacy statements. 

When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

 

· Personal contact details including name, email address, address and phone number

· Gender

· Date of birth

· Location

· Travel preferences

· Device and browser data, such as IP address

· Marketing and communications data

· Passenger information, passport details and other ID document details

· Relevant medical data and any special, dietary, religious or disability requests.

· Information about your purchases, including what you bought, when and where you bought it, how you paid for it and credit or other payment information.

· Information about your browsing behaviour on our websites.

· We may use personal data about other individuals provided by you, such as those people on your booking.

· By providing other people’s personal data, you must be sure that they agree to this and you are allowed to provide it. You should also ensure that, where appropriate, they understand how their personal data may be used by us.

Special categories of personal data (sensitive data)

We may collect and process special categories of personal data, (also known as ‘sensitive data’), such as health data, only so far as it is necessary to ensure that we comply with our legal and contractual obligations, such as providing you with suitable travel requirements and/or providing third parties with accessibility information.

We will only process sensitive data with your express consent, unless the processing of your sensitive personal data is necessary for other reasons permitted by law (for example, in order to comply with our obligations in the employment or social security field or to establish or defend a legal claim).

Please do not disclose any sensitive personal data about yourself to us unless we request it or it is essential to do so. Unsolicited personal data will be deleted.

If you fail to provide personal data

If you fail to provide us with personal data when requested, we may not be able to provide you with our services.

3. HOW IS YOUR PERSONAL DATA COLLECTED

We may collect data about you when you register with us, visit our website, or when we communicate by email, SMS, mobile app, social media, direct messaging, phone or in person.

We use different methods to collect data about you from third parties. These organisations may be based inside or outside the UK and EU.

4. HOW AND WHY WE USE YOUR PERSONAL DATA

We will only use your personal data when we are permitted to do so by law. Most commonly, we will use your personal data in the following circumstances:

· Where we need to perform our obligations under the contract which we are about to enter into, or have entered into, with you.

· Where we need to comply with a regulatory or legal obligation.

· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

· Where you consent to our doing so.

· Where (rarely) we need to protect vital interests.

In certain circumstances we are required to process certain categories of personal data in order to comply with our legal obligations.

We also need to process certain categories of your personal data in order to enter into an agreement with you and to comply with our obligations under that agreement.

Where no contractual or legal obligation exists, we may still need to process your personal data in order to pursue our legitimate business interests. Our business involves event & hospitality coordination between our clients and any required third parties.

We may rely on your consent in certain circumstances, for example to process your data for the purposes of sending you direct marketing by email or SMS (text message), to use cookies when you visit our website, or to process sensitive personal data. We will obtain your consent whenever we are required to do so by law. You can withdraw your consent at any time by contacting us.

Marketing

We would like to use your contact details to contact you about news and information which we think may be of interest to you. However, we will not contact you with marketing material unless you consent to our doing so.

You may also receive marketing communications from us if you have previously requested information or services from us and you did not opt out of receiving marketing communications from us at the time. You have the right to unsubscribe at any time, by clicking the link which appears in the footer of all marketing emails.

Third party marketing

We will only share your personal data with third parties for marketing purposes if we have first obtained your express opt-in consent.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Cookies

Our website uses cookies to distinguish you from other users of our website(s).

This helps us to provide you with a good experience when you browse our websites and also allows us to improve our service to you. You have the option to decline cookies. If you choose to decline cookies, some parts of our website may not function properly.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below for the purposes set out in section 4 above.

Your personal information will be processed by our staff and our subcontractors (including IT, software and platform providers) and will be provided to appropriate third parties such as Atlas Group Travel, Association of Travel Agents or any other event/travel company or association.

We may also need to share your data with our professional advisers, such as lawyers and accountants.

We may also share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

Your personal data will be stored and processed both inside and outside the UK and the European Economic Area (EEA) on either local or cloud-based servers and will be subject to technical and organisation safeguarding protection measures. The EEA comprises the European Union (EU) member states plus Norway, Iceland and Liechtenstein.

Some categories of data may be transferred to organisations outside the EEA and/or UK If it is necessary to transfer your data from a country within the EEA and/or UK to a country outside the EEA or UK to assist us in providing tailored events for you, we will take all reasonable steps to ensure that your data is subject to the same protection as that provided by the EU and/or and that it is subject to technical and organisational safeguarding protection measures.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties on a ‘need to know’ basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

1. Request access to personal data we hold about you;

2. Object to the processing of your personal data;

3. Ask to have inaccurate data held about you removed or restricted;

4. Ask to have inaccurate data held about you or corrected;

5. If processing of your personal data is based only on consent, to withdraw that consent;

6. Request that your personal data is shared with a third party in a commonly used, machine readable format

 

If you wish to exercise any of the rights set out above, please contact us.